Jennifer Houghton is the driving force behind Exclusive Care Group and has been in the Private sector for over 30 years. Jennifer is involved in the day to day running of the business and has a reputation for offering high quality care in a homely environment.
As owner and Director of Exclusive Care Group, Jennifer is extremely proud of the reputation that she has gained over those last 30 years and is looking forward to her new venture in the launch of Exclusive Care Group.
She is passionate about offering person centred and compassionate care within a homely and comfortable setting.
Head of Operations
Sandra Carr a nurse by background and has worked in the private sector for over 26 years working both for large corporates and smaller family run businesses. She is the nominated individual for the Company and is responsible for making sure that the care that is delivered the Homes is of a high standard.
Sandra has predominantly worked with the elderly all of her nursing career and has an empathy with families who struggle to find a Care Home that can offer the care that we all expect for our loved ones. She believes that training is paramount so that each staff member knows exactly what the job entails and what is expected from them to deliver the highest possible standards.
Sandra is supported by an Operations Manager and a Compliance officer and they carry out robust quality assurance in the homes and keep up to date with all regulations and compliance changes that take place.
Sylvia has recently joined the family of Exclusive care and is an experienced General Nurse with over 40 years previous experience across all sectors of the NHS.
She has held senior roles in the NHS and in particular, Training and Development, Recruitment and Retention and also has over 10 years of Home Management in the private sector.
Sylvia has a keen interest in supporting clinical skills of nurses and will bring added support to the team to make sure that we offer the best possible standards of care.
Care Liaison Officer
Geoff comes with a background of working with Local Authorities and over the last 17 years in the private sector. He has held senior positions with large private providers and brings a wealth of knowledge to the group.
Geoff supports the team in new business and the company’s expansion program and is an active member of various Home Owners associations.
Carole has worked in the care sector for over 27 years with a background in Administration and compliance.
Carole has an eye for detail and focuses on high quality care and standards, which comes from her military background and attention to detail and accuracy.
Carole is responsible for carrying out audits and Proprietors visits to the homes which enables us to monitor and improve on quality assurance.
Jeff gained experience in social care as a Commissioning Officer within Hartlepool Borough Council. Jeff contract managed many social care services in the community and was particularly skilled in assessing the quality of Older People’s Care Homes and supporting them to regain and sustain contractual and regulatory compliance. Jeff entered the private sector in early 2018 and joined the company in January 2019.
Jeff provides guidance and support to home manager’s and seeks to drive improvement to ensure our home’s are performing to the highest standard.